- At first click on Apps and open Post & DHL Shipping.
- On the right site you can see DHL Accounts and click on DHL Paket.
- Now you can edit your Account.
Before you can enable the return, you have to add it to the Participations. We have described this in more detail in the chapter Participations. Otherwise, the return settings will not be displayed.
- The 5th point is Override return address, this function generates a return label automatically when you create a label for shipping. This function allows you to change the return location if it does not match the return address or if you have a special return centre.
- Click on Enabel.
- Now you can select to which location your returns should be sent, these addresses will be taken from Shopify.
Override return address is only possible with Label with included return label.
- Afterwards, please click on Save at the bottom of the page.